| CVE ID | Severity | Patch | EPSS | Date |
|---|---|---|---|---|
| CVE-2024-36394 | 9.1 CRITICAL | PATCH UNDER REVIEW | 1.10% | 2024-06-06 |
| CVE-2024-36393 | 9.9 CRITICAL | PATCH UNDER REVIEW | 0.42% | 2024-06-06 |
| CVE-2023-47246 KEV PoC | 9.8 CRITICAL | PATCH UNDER REVIEW | 98.85% | 2023-11-10 |
| CVE-2023-32225 PoC | 9.8 CRITICAL | PATCH UNDER REVIEW | 0.65% | 2023-07-30 |
| CVE-2023-32226 | 8.3 HIGH | PATCH UNDER REVIEW | 0.53% | 2023-07-30 |
SysAid is a provider of IT service management (ITSM) and help desk software, offering a platform that includes asset management, automation, and AI-driven support capabilities. Its solutions are used by IT teams to manage incidents, service requests, and IT operations, with cybersecurity relevance stemming from its role in managing access, patching, and IT asset visibility. The company has a limited number of publicly tracked vulnerabilities (7 CVEs), indicating a relatively small attack surface but underscoring the need for secure ITSM configurations.
Based on 5 critical CVEs, 3 CISA KEV, 100% unpatched. Model: GDPR Art.83 · not legal advice.